Privacy Policy
Last updated: December 11, 2025
Review Statement
Please read this privacy policy carefully. If you do not agree with the terms, we advise against accessing or using our services.
Capix ("we," "our," or "us") is deeply committed to protecting your privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you utilize our comprehensive financial management platform and services ("Platform").
Information We Collect
Personal Identification Data
We collect necessary personal information required for secure operation:
- Account Information: Name, verified email address, phone number, profile picture
- Authentication Data: Encrypted passwords, two-factor authentication codes, biometric data (stored locally)
- Device Information: Device type, operating system, unique identifiers, and IP address for security
Financial Management Data
Core financial information for platform functionality:
- Personal Finance: Transactions, budgets, financial goals, subscriptions, loans, and analytics data
- Wallet Management: Multiple wallet information, balances, and transaction history
- Business Finance: Business transactions, products, customers, orders, and financial reports
- Group Finance: Shared expenses, group transactions, fundraising activities, and member contributions
Business & Module Data
Information related to business modules and specialized features:
- Garage Management: Vehicle information, staff data, parking payments, daily earnings, and assignments
- Car Rental: Rental agreements, vehicle fleet data, customer information, and rental analytics
- Real Estate: Property information, lease agreements, rent payments, and tenant data
- E-commerce: Product catalogs, order processing, inventory management, and sales analytics
Social & Connection Data
- Connection Data: Information about your connections and social interactions within the platform
- Group Memberships: Group participation, roles, and collaborative financial activities
- Cross-App Integration: Authentication data shared with Inqord Auth for seamless login experience
Automated Operational Data
- Usage Analytics: Platform usage patterns, feature interactions, and error logs (always anonymized)
- Security Logs: Detailed records of authentication attempts and security events
- Session Data: Login timestamps, session duration, and device fingerprints for security
How We Use Your Information
Core Financial Management Functions
- Personal Finance: Track transactions, manage budgets, monitor financial goals, and generate analytics
- Multi-Wallet System: Manage multiple wallets, track balances, and facilitate transfers
- Business Management: Process business transactions, manage inventory, track sales, and generate reports
- Group Finance: Enable shared expenses, group budgeting, and collaborative financial planning
Security & Authentication
- Authentication Services: Verify your identity and grant secure access to financial data
- Cross-App Integration: Enable seamless login through Inqord Auth for enhanced user experience
- Security Monitoring: Proactively detect and mitigate unauthorized access or fraudulent activity
- Session Management: Manage active sessions across multiple devices and platforms
Business Module Operations
- Garage Management: Track vehicle assignments, manage staff payments, and monitor daily operations
- Rental Operations: Process rental agreements, manage vehicle fleet, and track rental income
- Real Estate: Manage property portfolios, process rent payments, and track lease agreements
- E-commerce: Process orders, manage inventory, and analyze sales performance
Secondary Functions
- Service Improvement: Analysis of anonymized data to enhance platform performance and stability
- Customer Support: Utilizing account details to respond to and resolve technical inquiries
- Analytics & Insights: Generate financial insights, trends, and personalized recommendations
- Compliance: Meet financial regulations and reporting requirements
Data Storage and Security
Security Commitment
We employ industry-leading security measures, including end-to-end encryption for transport and AES-256 for data at rest, across all storage locations.
Local Storage (On Device)
- Biometric Data: Stored securely within your device's protected hardware (e.g., Secure Enclave)
- Authentication Tokens: Encrypted and managed by the device's native keychain
- Offline Data: Cached financial data encrypted locally for offline access
Server Storage (Cloud Infrastructure)
- Financial Data: All financial information encrypted and stored on secure, compliant cloud servers
- Account Information: User profiles and authentication data with multiple layers of encryption
- Security Logs: Temporarily stored for continuous monitoring and compliance
- Backup Systems: Redundant encrypted backups across multiple secure locations
Security Measures
- Encryption: End-to-end encryption for data transmission and AES-256 encryption for data at rest
- Access Controls: Multi-factor authentication and role-based access controls
- Regular Audits: Continuous security monitoring and regular vulnerability assessments
- Compliance: Adherence to financial industry security standards and regulations
Data Sharing and Disclosure
Data Never Sold
We strictly do not sell, rent, or trade your personal information for marketing purposes. Sharing is limited to essential service operation and legal compliance.
With Vetted Service Providers
- Cloud Infrastructure: For secure hosting and data redundancy
- Analytics Services: For anonymized usage insights (we do not share personal identifiers)
- Payment Processors: For secure transaction processing (when applicable)
- Security Services: For fraud detection and security monitoring
Cross-App Integration
- Inqord Auth: Authentication data shared with Inqord Auth for seamless cross-app login experience
- Connected Services: Data shared with explicitly connected third-party financial services (with your consent)
Your Privacy Rights
Access and Control
You have the following rights regarding your personal data:
- Access: Request copies of your financial and personal data
- Correction: Request amendments to inaccurate information. You can edit most information directly in the platform
- Deletion: Request the erasure of your personal data (Right to be Forgotten). You can delete your account and all associated data through the platform settings
- Portability: Obtain your financial data in a structured, commonly used format for transfer to other services
- Restriction: Request limitation of processing for specific data categories
Financial Data Control
- Transaction History: Export or delete your complete transaction history
- Business Data: Separate control over personal and business financial information
- Group Data: Leave groups and remove your data from shared financial activities
- Analytics Opt-out: Disable personalized financial insights and recommendations
Communication Preferences
- Notifications: Control financial alerts, reminders, and system notifications
- Marketing: Opt-out of promotional communications (we send very few)
- Security Alerts: Essential security notifications cannot be disabled for account protection
Data Retention
Data is retained only as long as necessary for service provision and legal compliance:
- Account Data: Until account deletion. All financial information is permanently deleted when you delete your account
- Financial Transactions: Retained while your account is active and deleted upon account deletion (unless required for legal compliance)
- Business Records: May be retained longer for tax and regulatory compliance (up to 7 years as required by law)
- Group Data: Your participation data is removed when you leave groups or delete your account
- Security Logs: Up to 2 years for security audit trails and fraud prevention
- Analytics Data: Anonymized usage data may be retained indefinitely for service improvement
International Data Transfers
We ensure appropriate legal safeguards (like Standard Contractual Clauses) are in place for any cross-border data transfer. Your financial data receives the same level of protection regardless of processing location.
Children's Privacy
Our financial management services are not intended for individuals under the age of 13. We do not knowingly collect financial or personal data from children. If you believe we have collected information from a child under 13, please contact us immediately for removal.
Biometric Data
- Local Processing: Biometric data is processed and stored exclusively on your device
- No Server Storage: Capix does not access or store any biometric templates on our servers
- Device Security: Protected by your device's secure hardware and operating system
- User Control: You can disable biometric authentication at any time
Third-Party Services & Integrations
Our platform integrates with the following services that may collect data:
Inqord Auth Integration
- Purpose: Seamless cross-app authentication and user management
- Data Shared: Authentication tokens, user ID, and basic profile information
- Privacy Policy: Governed by Inqord Auth Privacy Policy
Analytics & Performance
- Purpose: Platform performance monitoring and usage analytics
- Data Processing: All analytics data is anonymized and aggregated
- No Personal Data: No personally identifiable information is shared with analytics services
Cloud Infrastructure
- Purpose: Secure hosting, data storage, and backup services
- Security: All data is encrypted in transit and at rest
- Compliance: Infrastructure providers meet financial industry security standards
Data Minimization
We carefully select third-party services that prioritize user privacy. Financial data processing occurs primarily on our secure servers with minimal third-party access.
Cookies and Tracking
We use minimal essential and anonymized analytics cookies for platform functionality:
- Essential Cookies: Required for authentication, security, and core platform functionality
- Analytics Cookies: Help us understand platform usage patterns (can be disabled)
- Preference Cookies: Remember your settings and preferences for better user experience
- Cookie Management: You can manage cookie preferences through your browser settings
Changes to This Privacy Policy
We will notify users of any material changes via in-app notification, email, and by updating the "Last Updated" date at the top of this policy. Continued use of the platform after changes constitutes acceptance of the updated privacy policy.
Regional Privacy Rights
European Union (GDPR)
If you are in the EU, you have additional rights under the General Data Protection Regulation:
- Legal Basis: We process your data based on legitimate interests, contract performance, or consent
- Data Protection Authority: You can file complaints with your local data protection authority
- Withdrawal of Consent: You can withdraw consent for data processing at any time
California (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act:
- Right to Know: Information about data collection and use
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell data)
- Non-Discrimination: We will not discriminate for exercising your rights
Contact Information
Get in Touch
privacy@capix.com
dpo@capix.com
Kandirpar, Cumilla, Bangladesh
support@capix.com
Effective Date: December 11, 2025. This policy applies to all information collected by Capix Financial Management Platform.
By using Capix, you agree to the collection and use of information in accordance with this Privacy Policy.