Capix

Privacy Policy

Last updated: March 13, 2026

Review Statement

Please read this privacy policy carefully. If you do not agree with the terms, we advise against accessing or using our services.

Capix ("we," "our," or "us") is deeply committed to protecting your privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you utilize our comprehensive financial management platform and services ("Platform").

Information We Collect

Personal Identification Data

We collect necessary personal information required for secure operation:

  • Account Information: Name, verified email address, phone number, profile picture
  • Authentication Data: Encrypted passwords, two-factor authentication codes, biometric data (stored locally)
  • Device Information: Device type, operating system, unique identifiers, and IP address for security

Financial Management Data

Core financial information for platform functionality:

  • Personal Finance: Transactions, budgets, financial goals, subscriptions, loans, and analytics data
  • Wallet Management: Multiple wallet information, balances, and transaction history
  • Business Finance: Business transactions, products, customers, orders, and financial reports
  • Group Finance: Shared expenses, group transactions, fundraising activities, and member contributions

Business & Module Data

Information related to business modules and specialized features:

  • Garage Management: Vehicle information, staff data, parking payments, daily earnings, and assignments
  • Car Rental: Rental agreements, vehicle fleet data, customer information, and rental analytics
  • Real Estate: Property information, lease agreements, rent payments, and tenant data
  • E-commerce: Product catalogs, order processing, inventory management, and sales analytics

Social & Connection Data

  • Connection Data: Information about your connections and social interactions within the platform
  • Group Memberships: Group participation, roles, and collaborative financial activities
  • Cross-App Integration: Authentication data shared with Inqord Auth for seamless login experience

Automated Operational Data

  • Usage Analytics: Platform usage patterns, feature interactions, and error logs (always anonymized)
  • Security Logs: Detailed records of authentication attempts and security events
  • Session Data: Login timestamps, session duration, and device fingerprints for security

How We Use Your Information

Core Financial Management Functions

  • Personal Finance: Track transactions, manage budgets, monitor financial goals, and generate analytics
  • Multi-Wallet System: Manage multiple wallets, track balances, and facilitate transfers
  • Business Management: Process business transactions, manage inventory, track sales, and generate reports
  • Group Finance: Enable shared expenses, group budgeting, and collaborative financial planning

Security & Authentication

  • Authentication Services: Verify your identity and grant secure access to financial data
  • Cross-App Integration: Enable seamless login through Inqord Auth for enhanced user experience
  • Security Monitoring: Proactively detect and mitigate unauthorized access or fraudulent activity
  • Session Management: Manage active sessions across multiple devices and platforms

Business Module Operations

  • Garage Management: Track vehicle assignments, manage staff payments, and monitor daily operations
  • Rental Operations: Process rental agreements, manage vehicle fleet, and track rental income
  • Real Estate: Manage property portfolios, process rent payments, and track lease agreements
  • E-commerce: Process orders, manage inventory, and analyze sales performance

Secondary Functions

  • Service Improvement: Analysis of anonymized data to enhance platform performance and stability
  • Customer Support: Utilizing account details to respond to and resolve technical inquiries
  • Analytics & Insights: Generate financial insights, trends, and personalized recommendations
  • Compliance: Meet financial regulations and reporting requirements

Data Storage and Security

Security Commitment

We employ industry-leading security measures, including end-to-end encryption for transport and AES-256 for data at rest, across all storage locations.

Local Storage (On Device)

  • Biometric Data: Stored securely within your device's protected hardware (e.g., Secure Enclave)
  • Authentication Tokens: Encrypted and managed by the device's native keychain
  • Offline Data: Cached financial data encrypted locally for offline access

Server Storage (Cloud Infrastructure)

  • Financial Data: All financial information encrypted and stored on secure, compliant cloud servers
  • Account Information: User profiles and authentication data with multiple layers of encryption
  • Security Logs: Temporarily stored for continuous monitoring and compliance
  • Backup Systems: Redundant encrypted backups across multiple secure locations

Security Measures

  • Encryption: End-to-end encryption for data transmission and AES-256 encryption for data at rest
  • Access Controls: Multi-factor authentication and role-based access controls
  • Regular Audits: Continuous security monitoring and regular vulnerability assessments
  • Compliance: Adherence to financial industry security standards and regulations

Data Sharing and Disclosure

Data Never Sold

We strictly do not sell, rent, or trade your personal information for marketing purposes. Sharing is limited to essential service operation and legal compliance.

With Vetted Service Providers

  • Cloud Infrastructure: For secure hosting and data redundancy
  • Analytics Services: For anonymized usage insights (we do not share personal identifiers)
  • Payment Processors: For secure transaction processing (when applicable)
  • Security Services: For fraud detection and security monitoring

Cross-App Integration

  • Inqord Auth: Authentication data shared with Inqord Auth for seamless cross-app login experience
  • Connected Services: Data shared with explicitly connected third-party financial services (with your consent)

Your Privacy Rights

Access and Control

You have the following rights regarding your personal data:

  • Access: Request copies of your financial and personal data
  • Correction: Request amendments to inaccurate information. You can edit most information directly in the platform
  • Deletion: Request the erasure of your personal data (Right to be Forgotten). You can delete your account and all associated data through the platform settings
  • Portability: Obtain your financial data in a structured, commonly used format for transfer to other services
  • Restriction: Request limitation of processing for specific data categories

Data Retention

Data is retained only as long as necessary for service provision and legal compliance:

  • Account Data: Until account deletion. All financial information is permanently deleted when you delete your account
  • Financial Transactions: Retained while your account is active and deleted upon account deletion (unless required for legal compliance)
  • Business Records: May be retained longer for tax and regulatory compliance (up to 7 years as required by law)

International Data Transfers

We ensure appropriate legal safeguards (like Standard Contractual Clauses) are in place for any cross-border data transfer. Your financial data receives the same level of protection regardless of processing location.

Children's Privacy

Our financial management services are not intended for individuals under the age of 13. We do not knowingly collect financial or personal data from children. If you believe we have collected information from a child under 13, please contact us immediately for removal.

Contact Information

Get in Touch

Privacy Email

privacy@capix.com

Data Protection Officer

dpo@capix.com

Address

Kandirpar, Cumilla, Bangladesh

Support

support@capix.com

Effective Date: December 11, 2025. This policy applies to all information collected by Capix Financial Management Platform.

By using Capix, you agree to the collection and use of information in accordance with this Privacy Policy.